“So putting all that data and information together so we can solve problems more rapidly became so relevant.” “During COVID all of us who have had to work remotely, we’re used to being in a building and being able to walk down the hall or get access to somebody, and now you’re doing it through video or Slack or email,” Carlson said. One way is by synthesizing data in ways that help remote teams understand and act on it. Teresa Carlson, who joined data monitoring and analytics company Splunk as president and chief growth officer earlier this year, echoed points about how the shift to remote work has challenged her team not only to find new ways to work together, but also to help customers adjust to the tech hurdles that have come with the pandemic. “Instead of, ‘Let’s wait three months to have this dinner so that we can get all our customers together,’ it’s like, ‘No, let’s just do it digitally.’” “Now we’re using video and data and all of these ways to get really quick, rapid feedback,” Sud said. The company came to a similar conclusion about gathering customer feedback, and how logistically complicated focus groups and client meetings can slow innovation. In many cases, one employee can record themselves doing a demonstration, then share it with those colleagues who need to know. Not everything needs to be a group conference call. One collaboration method that the team at Vimeo began using internally more often was “asynchronous” video. “Basically, think of it as everything outside of what Zoom and videoconferencing does-all the other ways video can be used,” Vimeo CEO Anjali Sud said. For Vimeo, which in recent years has shifted to the business-to-business space with a focus on livestreaming, marketing, and employee engagement tools, shelter-in-place highlighted lesser-known use cases for its technology. When most people think of how technology kept people connected during the pandemic, the first thing that comes to mind is video. “It could not have happened without technology, but it also could not have happened without just the incredible creativity and resilience of our teams.” “If you would have told us three days before this pandemic happened, we would have said it’ll take us two years to make this happen working remotely,” Miele said. In many cases, even family members would don the suits at home during quarantine to help EA collect the motion capture data it needed for the game. As a workaround, EA sent the special suits to employees’ homes. It typically takes place on large soundstages, backed by large crews. They recorded one instrument at a time, then pieced the elements together.Īnother constraint, Miele explained, was that the game production required motion capture of human movement. “But there was no world, no place that we were going to be getting a symphony, an orchestra together.”īut the sound designers and music directors pivoted. “And as you would imagine, Lucasfilm are very particular about the quality, particularly on sound and music,” said EA chief operating officer Laura Miele at this week’s Fortune Most Powerful Women Summit in Washington, D.C.
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